Position title
Zomato Recruitment 2024 - Zomato Careers - Customer Service Executive Post
Job Location
India
Remote work from: IND
Base Salary
USD10,200-USD18,200 Per month
Qualifications
12th pass/ Graduate
Employment Type
Full-time
Description
Zomato Recruitment 2024
As a Customer Service Executive at Zomato, you will play a crucial role in ensuring customer satisfaction and building brand loyalty. You will be responsible for handling customer inquiries and resolving their issues promptly and effectively. You will also be responsible for providing accurate information about our services and offers.
Zomato Careers
Responsibilities
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Resolve customer issues efficiently and strive to exceed their expectations.
- Escalate complex issues to the appropriate team members.
- Provide accurate information about Zomato's services, offers, and policies.
- Maintain a positive and helpful demeanor at all times.
- Document all customer interactions and follow up as necessary.
Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficient in computer skills and customer service software.
- Excellent attention to detail and accuracy.
- Customer-centric and passionate about providing excellent service.
Hiring organization
Date posted
December 14, 2023
Valid through
March 31, 2024
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