Wipro Recruitment 2023

Job Title: Technical Specialist

Location: Bangalore, India

Reports to: Manager, Technical Services

Summary:

The Technical Specialist is responsible for providing technical support to customers and partners. This includes troubleshooting problems, providing training, and developing documentation. The Technical Specialist must have a strong understanding of technology and be able to communicate effectively with both technical and non-technical audiences.

Responsibilities:

• Provide technical support to customers and partners via phone, email, and chat
• Troubleshoot technical problems and identify root causes
• Develop and deliver training materials
• Write and maintain technical documentation
• Stay up-to-date on the latest technologies

Skills:

• Strong understanding of technology
• Excellent problem-solving skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to learn new technologies quickly

Qualifications:

• Bachelor's degree in computer science or a related field
• 2+ years of experience in technical support
• Experience with a variety of technologies
• Excellent written and verbal communication skills