Vistara Recruitment 2024

Vistara, India's leading premium airline known for its warm Indian hospitality, is searching for bright and dedicated individuals to join their dynamic team as Front Desk Managers in 2024. If you thrive in fast-paced environments, possess a talent for multitasking, and love ensuring every guest journey is smooth and memorable, then Vistara is the perfect place for you to take off on a rewarding career adventure.

Responsibilities:

• Oversee the smooth operation of the front desk area, ensuring efficient check-in, check-out, and guest assistance processes.
• Verify guest documentation and travel information, adhering to all safety and security regulations.
• Handle room assignments, manage room inventory, and resolve guest room-related issues effectively.
• Respond promptly to guest inquiries and requests, providing accurate information and exceeding expectations.
• Process payments and manage financial transactions accurately.
• Build strong relationships with guests, fostering a welcoming and hospitable atmosphere.
• Collaborate effectively with other departments to ensure seamless guest experience.
• Maintain accurate records and documentation for all front desk activities.

Skills:

• Minimum 2 years of experience in a hospitality role, preferably in the aviation industry (preferred).
• Diploma or Bachelor's degree in Hospitality Management or a related field (a plus).
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time management skills to handle multiple tasks effectively.
• Proficiency in computers and relevant hospitality software (PMS, etc.).
• Fluency in English and Hindi (mandatory) and additional languages (a plus).
• Positive and professional attitude with a genuine passion for guest service.