Position title
Vistara Recruitment 2023 - Private Job - Customer Care Associate Post
Job Location
India
Remote work from: IND
Base Salary
USD12,200-USD18,800 Per month
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Vistara Recruitment 2023
As a Customer Care Associate at Vistara, you will play a pivotal role in ensuring the satisfaction of our valued guests.
Responsibilities:
- Answer phone calls and emails from guests with inquiries, requests, and complaints.
- Provide accurate and helpful information about Vistara's services, fares, and policies.
- Resolve guest issues promptly and professionally, exceeding expectations.
- De-escalate difficult situations and maintain a positive and courteous demeanor.
- Document all interactions and ensure timely resolution of issues.
Skills:
- Minimum Graduation in any stream
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Experience in customer service or a related field is a plus.
- Pleasant personality and a genuine passion for serving others.
- Fluency in English and Hindi (additional languages are a plus).
Hiring organization
Date posted
December 7, 2023
Valid through
March 31, 2024
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