Vistara Recruitment 2023

Vistara, India's leading premium airline, is seeking a friendly, professional, and customer-oriented Receptionist to join our dynamic team and play a crucial role in welcoming and assisting our guests. As a Receptionist, you will be responsible for creating a positive first impression for our guests, answering inquiries, handling administrative tasks, and ensuring the smooth operation of our front desk.

Responsibilities:

• Greet and welcome guests with a warm and friendly smile, creating a positive first impression for Vistara
• Handle guest inquiries promptly and efficiently, providing accurate information and assistance
• Manage guest check-in and check-out procedures, ensuring a seamless and hassle-free experience
• Handle luggage storage and retrieval, ensuring the safety and security of guest belongings
• Maintain a well-organized and presentable reception area, reflecting Vistara's high standards of service
• Perform administrative tasks, such as answering phones, managing schedules, and preparing reports
• Adhere to company policies and procedures, ensuring compliance and operational efficiency

Skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation and a genuine commitment to guest satisfaction
• Ability to handle multiple tasks simultaneously while maintaining a calm and professional demeanor
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Proactive approach to anticipating and addressing guest needs
• Proficiency in Microsoft Office Suite