Vistara Recruitment 2023

The Help Desk Worker is responsible for providing technical support to Vistara's employees and customers. This includes tasks such as answering questions, troubleshooting problems, and resolving incidents

Vistara Careers

Responsibilities:

• Answer questions from employees and customers about Vistara's IT systems and applications
• Troubleshoot technical problems and provide solutions
• Escalate complex issues to the appropriate level of support
• Document incidents and track their resolution
• Stay up-to-date on new IT products and technologies

Skills:

• Strong technical skills, including knowledge of Windows, Linux, and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Customer service skill

Qualifications:

• Diploma or Bachelor's degree in computer science, information technology, or a related field
• 1-2 years of experience in a help desk or IT support role
• Proficiency in Microsoft Office Suite