Vistara Recruitment 2023

The Back Office Staff is responsible for providing administrative and customer support to the Operations department. Duties include processing paperwork, managing databases, responding to customer inquiries, and providing general office assistance.

Vistara Careers

Responsibilities:

• Process paperwork and manage databases related to flight operations, passenger bookings, and customer service.
• Respond to customer inquiries via phone, email, and chat.
• Provide general office assistance, such as filing, data entry, and scheduling appointments.
• Maintain accurate records of all transactions and correspondence.
• Work with other departments to ensure smooth operations.
• Stay up-to-date on industry regulations and best practices.

Skills:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Attention to detail
• Ability to learn new systems and procedures quickly

Qualifications:

• Bachelor's degree in business administration, aviation management, or a related field
• 1-2 years of experience in a customer service or administrative role
• Strong written and verbal communication skills
• Bilingual (English/Hindi) is a plus