Position title
Vi Recruitment 2023 - Remote Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India
Base Salary
USD14,000-USD21,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Vi Recruitment 2023
Vi is seeking a highly motivated and customer-centric Customer Support Analyst to join our dynamic team and provide exceptional customer support to our growing user base. The ideal candidate will have a strong understanding of customer service principles and practices, as well as the ability to handle difficult conversations with empathy and professionalism.
Vi Careers
Responsibilities:
- Provide prompt, courteous, and professional customer support to our users via phone, email, and chat.
- Listen actively to customer concerns, identify issues, and provide accurate and helpful information.
- Resolve customer issues efficiently and effectively, escalating complex cases to senior representatives when necessary.
- Document customer interactions and feedback to improve our services and processes.
- Maintain a positive and professional demeanor, even in challenging situations.
- Stay up-to-date on company policies, products, and services to provide accurate information to customers.
Hiring organization
Date posted
November 18, 2023
Valid through
March 31, 2024
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