Vi Recruitment 2023

Vi, India's leading telecommunications provider, is seeking a detail-oriented and customer-centric Concierge to join our growing team. As a Concierge, you will play a crucial role in providing exceptional customer service and support to our valued customers, ensuring their satisfaction and creating memorable experiences.

Vi Careers

Responsibilities:

• Greet and welcome customers with a warm and friendly demeanor, creating a welcoming and positive first impression
• Assist customers with a variety of requests, including account inquiries, bill payments, service upgrades, and troubleshooting technical issues
• Handle customer concerns and complaints with empathy and professionalism, finding solutions that exceed their expectations
• Provide accurate and up-to-date information on Vi's products, services, and promotions
• Go the extra mile to anticipate customer needs and go above and beyond to deliver exceptional service
• Maintain a clean, organized, and well-stocked concierge desk
• Comply with all company policies, procedures, and customer service standards