Position title
Vi Recruitment 2023 - Jobs - Customer Service Executive Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD21,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Vi Recruitment 2023
Vi, India's leading telecom operator, is seeking experienced and customer-focused Customer Service Executives (CSEs) to join our dynamic team. As a CSE, you will play a crucial role in providing exceptional customer service to Vi's valued customers, addressing their inquiries, resolving their concerns, and ensuring their satisfaction. You will be responsible for handling a high volume of customer interactions, maintaining a positive and professional demeanor, and contributing to a positive customer experience.c
Vi Careers
Responsibilities:
- Handle a high volume of customer interactions through various channels, including phone, email, and chat.
- Address customer inquiries, resolve their concerns, and provide accurate and timely information about Vi's products, services, and policies.
- Handle customer complaints effectively, empathize with their concerns, and work towards resolving issues to their satisfaction.
- Upsell and cross-sell Vi's products and services to existing customers, identifying potential opportunities and presenting relevant offerings.
- Maintain accurate and up-to-date customer records, ensuring data integrity and compliance with company policies.
Hiring organization
Date posted
November 25, 2023
Valid through
March 31, 2024
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