Vi Recruitment 2023

Vi is looking for a Customer Service Manager to join our dynamic team and help us provide the best possible customer experience. The ideal candidate will be a highly motivated and results-oriented individual with a proven track record in customer service management. You will be responsible for leading and managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that customers receive the highest level of service.

Vi Careers

Responsibilities:

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Ensure that customers receive the highest level of service
• Monitor and track customer satisfaction metrics
• Identify and resolve customer service issues
• Train and develop customer service representatives
• Collaborate with other departments to improve the customer experience