Vedantu Recruitment 2023

As a Customer Care Associate at Vedantu, you will be responsible for delivering exceptional customer service and support to students and parents through various channels, including phone, email, and chat. Your role will involve understanding and addressing their queries, providing technical assistance, resolving issues, and ensuring their overall satisfaction with the Vedantu platform. You will collaborate closely with the operations team to ensure smooth communication and efficient problem-solving.

Vedantu Jobs Near Me

Responsibilities:

1. Respond promptly and professionally to customer inquiries, issues, and concerns through phone, email, and chat.
2. Provide accurate and helpful information about Vedantu's products, services, features, and policies.
3. Assist customers in navigating the platform, troubleshooting technical problems, and resolving any issues they may encounter.