Position title
Uber Recruitment 2024 - Job Change - Customer Support Engineer Post
Job Location
India
Remote work from: IND




Base Salary
USD11,200-USD19,300 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Uber Recruitment 2024

As a Customer Support Engineer at Uber, you will be the first point of contact for our riders and drivers. You will be responsible for resolving their inquiries and issues promptly and efficiently. You will also be helping to improve the overall Uber experience by providing valuable feedback to our product and development teams.


Uber Jobs Near Me 

Responsibilities

  • Respond to rider and driver inquiries via phone, email, and chat in a timely and professional manner.
  • Analyze and troubleshoot issues efficiently to find solutions that meet customer needs.
  • Provide accurate and up-to-date information about Uber's policies and services.
  • Escalate complex issues to the appropriate team members.
  • Contribute to the development of knowledge base articles and FAQs.
  • Identify and document opportunities for process improvement.
  • Maintain a positive and helpful demeanor at all times.


Uber Careers

Skills

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Proficient in computer skills and customer service software.
  • Excellent attention to detail and accuracy.
  • Customer-centric and passionate about providing excellent service.
  • Ability to learn new technologies and processes quickly.
Important Links

Find the Link in Apply Now Button



Date posted
December 19, 2023
Valid through
March 31, 2024
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Position: Uber Recruitment 2024 - Job Change - Customer Support Engineer Post

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