Position title
Uber Recruitment 2023 - All India Jobs - Customer Officer Post
Job Location
India
Remote work from: India
Base Salary
USD20,000-USD32,000 Per month
Qualifications
12th / Graduate
Employment Type
Full-time
Description
Uber Recruitment 2023
The Customer Officer is responsible for providing excellent customer service to Uber riders and drivers by resolving their issues in a timely and efficient manner. This includes tasks such as answering questions, troubleshooting problems, and providing refunds.
Responsibilities:
- Answer rider and driver inquiries via phone, email, and chat
- Troubleshoot technical problems with Uber's products and services
- Provide refunds and other assistance to riders and drivers
- Escalate complex issues to the appropriate department
- Maintain a positive and professional attitude
Skills and Qualifications
-
Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of Uber's products and services
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in customer service or a related field
- Strong understanding of Uber's products and services
Hiring organization
Date posted
September 6, 2023
Valid through
December 31, 2023
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