Tata Sky Recruitment 2023

The Collection Agent is responsible for collecting outstanding payments from Tata Sky customers. This includes making phone calls to customers, negotiating payment plans, and resolving payment disputes. The Collection Agent must have strong communication and negotiation skills, as well as the ability to work under pressure.

Tata Sky Careers

Responsibilities:

• Make phone calls to customers to collect outstanding payments
• Negotiate payment plans with customers
• Resolve payment disputes
• Update customer records
• Maintain accurate records of all collection activities
• Follow up with customers to ensure that payments are made on time
• Work with other departments to resolve collection issues

Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer service software

Qualifications:

• High school diploma or equivalent
• 1+ year of experience in collections or customer service
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Proficiency in Microsoft Office Suite