Position title
Swiggy Recruitment 2024 - Remote Jobs - Customer Care Agent Post
Job Location
India
Remote work from: IND
Base Salary
USD11,500-USD19,200 Per month
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Swiggy Recruitment 2024
Swiggy, India's leading food delivery platform, is searching for remote-first Customer Care Agents to join their dynamic team in 2024. If you thrive in fast-paced environments, possess exceptional communication skills, and love resolving challenges with a smile, then Swiggy is the perfect place for you to make a difference, all from the comfort of your own home!
Swiggy Jobs Near Me
Responsibilities
- Provide exceptional customer service through phone, email, and chat channels.
- Resolve customer inquiries and complaints related to orders, deliveries, payments, and app functionality.
- Offer proactive support and guidance to ensure a seamless Swiggy experience for every customer.
- Maintain accurate records and document customer interactions for future reference.
- Escalate complex issues to the appropriate teams for timely resolution.
- Analyze customer feedback and identify areas for improvement in the Swiggy experience.
Hiring organization
Date posted
December 19, 2023
Valid through
March 31, 2024
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