Swiggy Recruitment 2023

The Customer Success Associate is responsible for providing support to Swiggy's customers. This includes resolving customer issues, providing feedback to the product team, and working with customers to improve their experience. The ideal candidate will have a strong understanding of Swiggy's products and services, as well as excellent communication and problem-solving skills.

Responsibilities:

• Resolve customer issues in a timely and efficient manner
• Provide feedback to the product team on customer pain points
• Work with customers to improve their experience
• Stay up-to-date on Swiggy's products and services
• Build relationships with customers and understand their needs
• Work cross-functionally with other teams to ensure a smooth customer experience