Swiggy Recruitment 2023

Swiggy Help Desk Representatives are responsible for providing customer support to Swiggy's customers. They work closely with customers to understand their issues and resolve them quickly and efficiently. Swiggy Help Desk Representatives also play a key role in gathering and analyzing customer feedback in order to improve Swiggy's products and services.

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Responsibilities

• Respond to customer inquiries and complaints via phone, email, and social media
• Investigate and resolve customer issues
• Gather and analyze customer feedback
• Provide updates and support to customers throughout the troubleshooting process
• Escalate complex issues to the appropriate team
• Stay up-to-date on Swiggy's products, services, and policies in order to provide accurate information to customers