Swiggy Recruitment 2023-24

Then join Swiggy, India's favorite food delivery app, as a Customer Service Representative in our 2024 Recruitment Drive! You'll be the friendly face behind the screen, ensuring our customers have a smooth and delightful experience ordering their favorite meals.

Swiggy Jobs Near Me

Responsibilities

• Be the voice of Swiggy: Answer customer calls, emails, and chat messages, addressing their concerns and inquiries promptly and courteously.
• Master of problem-solving: Work with customers to troubleshoot order issues, delays, and cancellations, finding solutions that leave them satisfied.
• Feedback champion: Gather customer feedback and suggestions, actively listening and escalating relevant issues to improve the Swiggy experience.
• Knowledge guru: Stay updated on Swiggy policies, promotions, and restaurant offerings to provide accurate and helpful information to customers.
• Tech-savvy hero: Utilize customer service software and internal tools to efficiently manage interactions and track resolutions.