Sun Pharmaceutical Recruitment 2024

At Sun Pharma, your customer care role won't just be about answering questions and resolving issues. You'll be the bridge between patients and their well-being, providing accurate information, emotional support, and a listening ear, ensuring every interaction leaves a positive impact. With access to comprehensive training programs, a supportive work environment, and the chance to contribute to a mission that improves lives through affordable and accessible healthcare, Sun Pharma offers a rewarding and meaningful journey for passionate and empathetic individuals.

Sun Pharmaceutical Careers 

Responsibilities:

• Empathy Champion: Actively listen to patients' concerns, providing emotional support and understanding throughout their healthcare journey.
• Information Guru: Possess a deep understanding of Sun Pharma's products and services, accurately answering inquiries and addressing medication-related questions.
• Problem Solver: Work collaboratively with patients and healthcare professionals to resolve issues and find solutions that meet individual needs.
• Communication Maestro: Communicate effectively with diverse stakeholders, using clear and concise language while demonstrating cultural sensitivity.
• Technology Savvy: Utilize customer care systems and communication channels to efficiently manage interactions and document information.
• Continuous Learner: Remain updated on Sun Pharma's product offerings, healthcare developments, and customer care best practices through ongoing training.
• Team Player: Collaborate effectively with colleagues across departments to ensure seamless patient support and service excellence.

Skills:

• An empathetic and patient individual with excellent communication and interpersonal skills.
• Active listening skills to understand patients' concerns and provide emotional support.
• Strong problem-solving skills to identify and address customer issues effectively.
• A detail-oriented and organized individual with the ability to multitask and prioritize tasks.
• Tech-savvy with proficiency in customer care systems and communication channels.
• A passion for healthcare and a desire to make a positive impact on people's lives.
• Excellent written and verbal communication skills in English (additional languages a plus).