Sun Pharmaceutical Recruitment 2023

As a Customer Service Trainee at Sun Pharma, you will be responsible for providing excellent customer service to our patients and healthcare professionals. You will answer their questions, resolve their issues, and provide them with accurate information about our products and services.

Sun Pharmaceutical Careers 

Responsibilities:

• Answer customer inquiries via phone, email, and chat promptly and professionally.
• Resolve customer issues efficiently and strive to exceed their expectations.
• Escalate complex issues to the appropriate team members.
• Provide accurate information about Sun Pharma's products, services, and policies.
• Maintain a positive and helpful demeanor at all times.
• Document all customer interactions and follow up as necessary.

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficient in computer skills and customer service software.
• Excellent attention to detail and accuracy.
• Customer-centric and passionate about providing excellent service.