IBM Jobs

Job Title: Social Media Assistant

Company: IBM

Location: Asvini, Mumbai

Job Description:

IBM, a global leader in technology and innovation, is seeking a talented and creative Social Media Assistant to join our team in Asvini, Mumbai. As a Social Media Assistant, you will play a pivotal role in executing social media strategies to enhance our online presence and engage with our target audience. This position offers an exciting opportunity to work with a renowned brand and contribute to our digital marketing efforts.

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Responsibilities:

1. Content creation and scheduling: Assist in creating engaging and compelling content for various social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. Collaborate with the marketing team to develop content calendars and schedule posts to ensure a consistent presence across social media channels.
2. Community management: Monitor social media platforms for mentions, comments, and messages. Respond promptly to inquiries, comments, and complaints in a professional and customer-centric manner. Engage with the audience, build relationships, and foster a positive brand image.
3. Performance tracking and reporting: Utilize social media analytics tools to monitor the performance of social media campaigns and track key metrics, such as reach, engagement, and conversion. Prepare regular reports to analyze trends, evaluate campaign effectiveness, and provide recommendations for improvement.