SBI Bank Recruitment 2023

The Virtual Assistant provides administrative and customer service support to the SBI Bank team. This role is responsible for a variety of tasks, including answering emails and phone calls, scheduling meetings, booking travel, managing customer records, and providing customer support.

Responsibilities

• Answer emails and phone calls from customers and employees
• Schedule meetings and appointments
• Book travel and accommodations
• Manage customer records and files
• Provide customer support via email, phone, and chat
• Complete administrative tasks such as data entry, filing, and organizing
• Other duties as assigned

Skills:

• Excellent communication skills, both written and verbal
• Strong customer service skills
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Ability to work under pressure and meet deadlines

Qualifications:

• Bachelor's degree in business administration, customer service, or a related field
• 1-2 years of experience in a customer service or administrative role
• Strong typing and data entry skills
• Experience with customer relationship management (CRM) software
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Ability to work under pressure and meet deadlines