Position title
SBI Bank Recruitment 2023 - All India Jobs -Customer Service Executive Post
Job Location
India
Remote work from: India
Base Salary
USD22,000-USD30,000 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
SBI Bank Recruitment 2023
Job Title: Customer Service Executive
Department: Customer Service
Location: Lucknow, India
Reports to: Customer Service Manager
Summary
The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. They will be responsible for resolving customer complaints and issues, answering customer questions, and providing customer support.
- Provide excellent customer service to customers via phone, email, and chat
- Resolve customer complaints and issues
- Answer customer questions
- Provide customer support
- Track and analyze customer satisfaction data
- Report on customer service performance to management
- Bachelor's degree in business administration or a related field
- 1+ years of experience in customer service
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle customer complaints and issues in a professional manner
- Ability to use CRM software
Hiring organization
Date posted
July 8, 2023
Valid through
December 31, 2025
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