Position title
Samsung Recruitment 2023 - Jobs - Customer Success Associate Post
Job Location
India
Remote work from: India
Base Salary
USD14,000-USD22,000 Per month
Qualifications
12th Pass /Graduate.
Employment Type
Full-time
Description
Samsung Recruitment 2023
The Customer Success Associate is responsible for helping customers get the most out of Samsung products and services. This position requires a strong understanding of Samsung products and services, as well as the ability to build relationships with customers and provide excellent customer service.
Samsung Careers
Responsibilities:
- Provide onboarding and training to new customers on Samsung products and services.
- Troubleshoot and resolve customer issues.
- Provide technical support to customers.
- Gather and analyze customer feedback to identify areas for improvement.
- Build relationships with customers and advocate for their needs.
- Track and report on customer satisfaction metrics.
Skills:
- Strong understanding of Samsung products and services.
- Excellent customer service skills.
- Ability to build relationships with customers.
- Ability to troubleshoot and resolve customer issues.
- Ability to communicate technical information clearly and concisely.
- Ability to work independently and as part of a team.
Hiring organization
Date posted
September 25, 2023
Valid through
December 31, 2023
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