Myntra Recruitment 2023-24

Myntra, the leading online fashion and lifestyle platform, is seeking enthusiastic and customer-centric individuals to join our growing team as Customer Care Associates!

Myntra Careers 

Responsibilities:

• Respond to customer inquiries and complaints through various channels, including phone, email, and chat.
• Provide accurate and timely information about Myntra's products, services, and policies.
• Resolve customer issues efficiently and professionally, ensuring their satisfaction.
• Offer product recommendations and assist customers with their orders.
• Escalate complex issues to senior team members for further assistance.
• Maintain detailed records of all customer interactions and resolutions.
• Contribute to the improvement of customer service processes and procedures.

Skills:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Customer-centric approach and a genuine passion for helping others.
• Active listening and empathy skills to understand customer needs and concerns.
• Effective time management and organizational skills.
• Ability to prioritize tasks and work efficiently under pressure.
• Proficiency in Microsoft Office Suite.
• Fluency in English (written and spoken).