Mother Dairy Recruitment 2023

As a Customer Service Trainee at Mother Dairy, you will play a vital role in ensuring a positive and seamless experience for our customers. You will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services. This role offers an excellent opportunity to develop your communication, problem-solving, and customer service skills while contributing to the success of a renowned brand.

Mother Dairy Careers 

Responsibilities:

• Respond to customer inquiries and complaints through various channels, including phone, email, and social media.
• Provide accurate and up-to-date information about Mother Dairy's products, services, and policies.
• Resolve customer concerns efficiently and professionally, ensuring their satisfaction.
• Maintain detailed records of customer interactions and resolutions.
• Escalate complex issues to senior team members for further assistance.
• Contribute to the development and improvement of customer service procedures.

Skills:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proactive and customer-centric approach.
• Effective time management and organizational skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite.
• Fluency in English (written and spoken).