Position title
Meesho Recruitment 2023 - Private Job - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD11,500-USD18,800 Per month
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho, India's leading e-commerce platform for small businesses and entrepreneurs, is seeking a passionate and customer-centric Individual Contributor (IC) Customer Service Representative to join our growing team. As a Customer Service Representative, you will play a pivotal role in providing exceptional customer service to our valued sellers, ensuring their satisfaction and resolving their issues promptly and efficiently.
Responsibilities:
- Handle seller inquiries, complaints, and requests via phone, email, and chat
- Resolve seller issues efficiently, adhering to company policies and procedures
- Provide accurate and up-to-date information on Meesho's services, policies, and platform functionality
- Escalate complex issues to senior team members for further assistance
- Maintain detailed records of seller interactions and issue resolutions
- Stay up-to-date on Meesho's latest features, policies, and customer support guidelines
Hiring organization
Date posted
December 6, 2023
Valid through
March 31, 2024
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