Position title
Lenskart Recruitment 2023 - Job Change - Customer Service Executive Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD20,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Lenskart Recruitment 2023
We are looking for a highly motivated and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer service to our customers, resolving customer issues, and maintaining customer satisfaction. You will also be responsible for providing feedback on our products and services.
Responsibilities:
- Provide excellent customer service to customers over the phone, email, and chat
- Resolve customer issues in a timely and efficient manner
- Maintain customer satisfaction by providing a positive and helpful customer experience
- Escalate complex issues to the appropriate team
- Provide feedback on our products and services
- Identify opportunities to improve our customer service processes and procedures
Skills:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving and analytical skills
- Ability to learn and adapt quickly
- Proficiency in Microsoft Office Suite
- Strong knowledge of Lenskart products and services
Hiring organization
Date posted
September 29, 2023
Valid through
December 31, 2023
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