Jio Recruitment 2024

Are you a customer-centric and results-oriented individual with a passion for providing excellent customer service? Do you possess strong communication and problem-solving skills, coupled with the ability to stay calm under pressure? If so, Jio may have the perfect opportunity for you! We are looking for a talented and motivated Customer Service Specialist to join our growing team.

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Responsibilities:

• Provide excellent customer service to Jio's customers through various channels, including phone, email, and chat.
• Answer customer inquiries and resolve their issues promptly and efficiently.
• Offer technical support and assistance with Jio's products and services.
• Provide information on Jio's plans, tariffs, and offers.
• Escalate complex issues to the appropriate team.
• Maintain customer records and ensure accurate data entry.
• Adhere to Jio's customer service policies and procedures.
• Participate in training programs and workshops to continuously improve customer service skills.