Position title
Jio Recruitment 2023 - Jio Careers - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD10,200-USD17,200 Per month
Qualifications
12thpass/ graduate
Employment Type
Full-time
Description
Jio Recruitment 2023
Jio is looking for passionate and customer-centric individuals to join their team as Customer Service Representatives (CSRs). In this role, you will play a vital role in providing excellent customer service and resolving customer queries related to Jio products and services.
Jio Jobs Near Me
Responsibilities:
- Answer customer inquiries and resolve issues related to mobile services, billing, data usage, and more.
- Provide accurate and up-to-date information to customers.
- Offer solutions to customer problems and ensure their satisfaction.
- Upsell and cross-sell Jio products and services.
- Maintain accurate records of customer interactions and resolutions.
- Escalate complex customer issues to the appropriate team members.
- Adhere to Jio's customer service policies and procedures.
- Contribute to the continuous improvement of the customer service process.
Hiring organization
Date posted
December 8, 2023
Valid through
March 31, 2024
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