Position title
Vivo Recruitment 2023 - 2+Years Experience Required -Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD16,000-USD19,000 Per month
Qualifications

10th,12th Passed/

Employment Type
Full-time
Experience

2+Years Experience Required




 

Description

Vivo Recruitment 2023

Job Title: Customer Service Manager

Department: Customer Service

Location: Lucknow, India

Reports to: Director of Customer Service

Summary

The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department. They will be responsible for managing a team of customer service representatives, developing and executing customer service strategies, and ensuring that customers receive excellent service

Responsibilities

  • Manage a team of customer service representatives
  • Develop and execute customer service strategies
  • Ensure that customers receive excellent service
  • Resolve customer complaints and issues
  • Track and analyze customer satisfaction data
  • Report on customer service performance to management




Qualifications

  • Bachelor's degree in business administration or a related field
  • 3+ years of experience in customer service management
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to handle customer complaints and issues in a professional manner
Important Links

Find the Link in Apply Now Button



Date posted
July 8, 2023
Valid through
December 31, 2025
PDF Export
Export Job as PDF
APPLY NOW
Close modal window

Position: Vivo Recruitment 2023 - 2+Years Experience Required -Customer Service Manager Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.