Infosys Recruitment 2023

Infosys, a global leader in digital transformation and consulting, is looking for bright minds to join our vibrant Customer Support Team as Freshers. In this dynamic role, you'll be on the frontline, solving customer tech issues, exceeding expectations, and building lasting relationships.

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Responsibilities:

• Tech Problem Solver: Troubleshoot technical issues with patience and expertise, guiding customers through complex problems with clarity and ease.
• Empathy Champion: Actively listen to customer concerns, understand their needs and emotions, and provide empathetic and personalized support.
• Knowledge Guru: Continuously learn and master Infosys' diverse technology portfolio to confidently advise and support customers.
• Communication Ace: Clearly explain technical concepts and solutions in a way that is easy to understand for customers of all backgrounds.
• Team Player: Collaborate effectively with colleagues within the support team and other departments to ensure seamless resolutions and customer satisfaction.

Infosys Careers

Skills:

• Tech Enthusiast: A genuine passion for technology and a natural curiosity to learn new things are essential.
• Empathy Expert: A natural ability to connect with people, understand their emotions, and provide emotional support.
• Problem-Solving Ace: Adept at identifying and resolving issues efficiently, maintaining a calm and positive demeanor under pressure.
• Communication Ninja: Excellent written and verbal communication skills, with the ability to tailor your approach to diverse audiences.
• Tech-Savvy: Proficiency in basic computer skills and a willingness to learn new technologies are desirable.