Position title
Infosys Recruitment 2023-24 - Free Job - Customer Support Post
Job Location
India
Remote work from: India
Base Salary
USD20,200-USD30,200 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
Infosys Recruitment 2023-24
As a Customer Support Representative at Infosys, you'll be the voice of Infosys for our valued clients. You'll play a crucial role in ensuring their satisfaction by providing prompt, efficient, and courteous support across multiple channels, including phone, email, and chat.
Infosys Jobs Near Me
Responsibilities
- Respond to customer inquiries and requests regarding Infosys products and services.
- Troubleshoot technical issues and provide solutions within established timelines.
- Document customer interactions and maintain accurate records.
- Escalate complex issues to the appropriate team for further resolution.
- Proactively identify and address customer needs and concerns.
- Build and maintain positive relationships with clients.
- Stay updated on the latest Infosys products and services to provide accurate information to customers.
Infosys Careers
Skills
- Excellent communication and interpersonal skills, with a focus on active listening and clear explanation.
- Strong problem-solving and analytical abilities.
- Proficiency in computer skills, including email, chat platforms, and CRM systems.
- Ability to work independently and prioritize multiple tasks in a fast-paced environment.
- Time management and organizational skills.
- Patience, empathy, and a positive attitude.
- Bachelor's degree in any relevant field (preferred).
Hiring organization
![Infosys Infosys](https://static.theprint.in/wp-content/uploads/2023/03/ANI-20230313113216.jpg)
Date posted
December 26, 2023
Valid through
August 31, 2024
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