Position title
Indigo Recruitment 2023 - Jobs Hiring - Team Leader Post
Job Location
India
Remote work from: India
Base Salary
USD16,000-USD36,000 Per month
Qualifications
10th,12th
Employment Type
Full-time
Description
Indigo Recruitment 2023
The Team Leader (Fresher) is responsible for leading and managing a team of customer service agents, ensuring that they provide excellent customer service to Indigo customers. This is an entry-level position that offers the opportunity to learn about leadership and management and gain experience in a fast-paced and dynamic environment.
Indigo Careers
Responsibilities:
- Lead and manage a team of customer service agents
- Ensure that customer service agents provide excellent customer service
- Resolve customer complaints
- Coach and mentor customer service agents
- Develop and implement training programs for customer service agents
- Work with other team leaders and managers to improve the customer service department
Skills and Qualifications:
-
Skills:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of customer service principles and practices
Qualifications:
- Bachelor's degree in a relevant field
- Strong academic performance
- Passion for customer service
- Ability to learn quickly and adapt to new technologies
Hiring organization
Date posted
September 6, 2023
Valid through
December 31, 2023
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