Indigo Recruitment 2023

The Help Desk Executive is responsible for providing technical support to Indigo Airlines' customers and employees. The ideal candidate will have strong customer service and technical skills.

Responsibilities:

• Answer customer and employee calls and emails regarding technical issues
• Troubleshoot technical problems and provide solutions
• Escalate complex issues to the appropriate team
• Document all technical issues and resolutions
• Stay up-to-date on the latest software and hardware

Skills:

• Strong customer service skills
• Excellent communication skills
• Strong technical skills
• Ability to work independently and as part of a team
• Ability to troubleshoot technical problems
• Ability to learn new technologies quickly