Position title
ICICI Bank Careers 2023 - Fast Job -Customer Care Agent Post
Job Location
India
Remote work from: Brazil
Base Salary
USD17,000-USD57,000 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
ICICI Bank Recruitment 2023
Job Title: Customer Care Agent
Department: Customer Service
Reports To: Team Lead
Summary:
ICICI Bank is looking for a highly motivated and results-oriented Customer Care Agent to join our team. The ideal candidate will have a strong understanding of the banking industry and a passion for providing excellent customer service. They will also have excellent communication and interpersonal skills
Responsibilities:
- Answer customer queries and complaints via phone, email, and chat
- Resolve customer issues in a timely and efficient manner
- Provide information about ICICI Bank's products and services
- Cross-sell and upsell products and services to customers
- Maintain customer records and update them as needed
- Track and report on customer satisfaction
ICICI Bank Careers
Skills:
- Strong understanding of the banking industry
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle customer complaints in a professional manner
- Proficient in Microsoft Office Suite
- Ability to work in a fast-paced and demanding environment
Hiring organization
Date posted
July 6, 2023
Valid through
December 31, 2023
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