Position title
Help Desk Jobs In Jio - Hiring Job Application - Jio Latest Opportunity
Job Location
India
Remote work from: IND




Base Salary
USD12-USD19 Per hour
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Help Desk

In this role, you will be the first point of contact for our customers, providing technical support and troubleshooting a wide range of issues related to our products and services. You will play a crucial role in ensuring a positive customer experience, contributing to Jio's continued success.

Jio Jobs Near Me

Responsibilities:

  • Provide exceptional customer service: You will be the friendly face of Jio, actively listening to customer concerns, identifying and diagnosing technical issues, and guiding them towards efficient resolutions.
  • Technical troubleshooting: Utilize your strong analytical and problem-solving skills to troubleshoot software and hardware issues, following established procedures and escalating complex issues to the appropriate teams.
  • Maintain accurate documentation: Document customer interactions, resolutions, and escalations, ensuring clear and concise records for future reference and continuous improvement.

   

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Jio Jobs For Freshers

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with a diverse clientele.
  • Strong analytical and problem-solving skills, with the ability to identify and troubleshoot technical issues efficiently.
  • Proficient in computer software and hardware, with a willingness to learn and adapt to new technologies.

 

 

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Important Links

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Date posted
February 29, 2024
Valid through
August 31, 2024
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Position: Help Desk Jobs In Jio - Hiring Job Application - Jio Latest Opportunity

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