HDFC Bank Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to HDFC Bank's customers. This includes handling customer inquiries and complaints, resolving issues in a timely and efficient manner, and providing information and assistance to customers. The Customer Officer must also be able to upsell and cross-sell products and services to customers.

Responsibilities

• Answer customer inquiries and complaints in a professional and courteous manner.
• Resolve customer issues in a timely and efficient manner.
• Provide information and assistance to customers.
• Upsell and cross-sell products and services to customers.
• Follow all policies and procedures related to customer service.
• Maintain accurate records of customer interactions.
• Work with other departments to resolve customer issues.
• Stay up-to-date on new products and services.