Position title
HDFC Bank Recruitment 2023 - All India Jobs -Customer Experience Manager Post
Job Location
India
Remote work from: India




Base Salary
USD16,000-USD25,000 Per month
Qualifications

10th,12th graduated

Employment Type
Full-time




 

Description

HDFC Bank Recruitment 2023

Customer Experience Manager

Job Description

We are looking for a highly motivated and experienced Customer Experience Manager to join our team. The ideal candidate will have a passion for customer service and a proven track record of success in improving the customer experience.

Responsibilities

  • Develop and implement customer experience strategies
  • Manage and direct customer service teams
  • Analyze customer feedback and data to identify opportunities for improvement
  • Work with other departments to ensure a consistent customer experience across all channels
  • Represent the company to customers and resolve complaints




Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficient in CRM software
  • Experience with customer service software

Qualifications

  • Bachelor's degree in business, marketing, or a related field
  • 3+ years of experience in customer service or customer experience management
  • Proven track record of success in improving the customer experience
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
Important Links

Find the Link in Apply Now Button



Date posted
July 10, 2023
Valid through
December 31, 2025
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Position: HDFC Bank Recruitment 2023 - All India Jobs -Customer Experience Manager Post

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