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Google Recruitment 2024
Google is searching for exceptional Customer Service Executives to join their 2024 Recruitment Drive! This is your chance to be the friendly voice behind the screen, ensuring Google's diverse range of users have a smooth and positive experience.
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Responsibilities:
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Be the Google Guru: Answer customer inquiries via phone, email, and chat, providing accurate and helpful information about Google products and services.
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Problem-solving pro: Work with customers to troubleshoot technical issues, address billing concerns, and resolve any challenges they may face.
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Feedback champion: Gather valuable customer feedback and suggestions, actively listening and escalating relevant issues to improve the Google experience.
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Knowledge bank: Stay updated on Google's latest offerings and promotions, ensuring you can provide customers with the most up-to-date information.
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Tech-savvy hero: Utilize customer service software and internal tools to efficiently manage interactions and track resolutions.