Google Recruitment 2023

We're seeking enthusiastic and dedicated Customer Experience Agents to join our growing team. In this role, you'll be the face of Google, directly supporting our valued customers across various products and services. You'll be the one they turn to for answers, guidance, and resolution, ensuring they have a positive and memorable experience with Google.

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Responsibilities:

• Answer customer inquiries in a clear, concise, and professional manner across multiple channels (phone, email, chat).
• Actively listen to customer concerns, identify their needs, and research solutions to their problems.
• Exemplify Google's values of empathy, helpfulness, and technical expertise in every interaction.
• Proactively identify opportunities to exceed expectations and build lasting customer relationships.
• Work closely with colleagues across different teams to ensure seamless customer support. Continuously learn and grow your knowledge base through internal training and development programs.