Position title
Google Recruitment 2023 - All India Jobs - Customer Care Agent Post
Job Location
India
Remote work from: India




Base Salary
USD16,000-USD35,000 Per month
Qualifications

10th,12th Passed/graduate

Employment Type
Full-time




 

Description

Google Recruitment 2023

Google is looking for a highly motivated and customer-focused individual to join our team as a Customer Care Agent. In this role, you will be responsible for providing excellent customer service to our users, resolving their issues in a timely and efficient manner. You will also be responsible for providing feedback to our product team on how to improve our products and services.

Responsibilities:

  • Provide excellent customer service to Google users via phone, email, chat, and other channels.
  • Resolve customer issues in a timely and efficient manner.
  • Escalate issues to the appropriate team members as needed.
  • Provide feedback to the product team on how to improve our products and services.
  • Stay up-to-date on Google products and services.
  • Work independently and as part of a team to achieve goals.




Skills:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Ability to maintain confidentiality
  • Attention to detail

Qualifications:

  • Bachelor's degree in a related field or equivalent experience.
  • 1+ years of customer service experience.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.
  • Fluency in English (both written and spoken).
Important Links

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Date posted
August 10, 2023
Valid through
December 31, 2025
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Position: Google Recruitment 2023 - All India Jobs - Customer Care Agent Post

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