Position title
Google Recruitment 2023-24 - Free Job Alert - Customer Care Associate Post
Job Location
India
Remote work from: IND




Base Salary
USD20,500-USD29,200 Per month
Qualifications

Graduate

Employment Type
Full-time




 

Description

Google Recruitment 2023-24

Google is searching for enthusiastic and customer-centric individuals to join our vibrant Customer Care team as Associates. In this role, you'll be the voice of Google, directly supporting our users and ensuring their smooth experience with our products and services. If you thrive in a dynamic environment, possess exceptional communication skills, and have a genuine desire to help others, then this is your chance to make a difference at one of the world's most innovative companies.




Google Jobs Near Me 

Responsibilities:

  • Provide prompt and accurate support to Google users across various channels (phone, email, chat).
  • Troubleshoot technical issues and guide users through solutions with patience and empathy.
  • Proactively identify and address user concerns, exceeding expectations for service quality.
  • Gather and document user feedback to improve Google products and services.
  • Maintain a positive and professional demeanor while upholding Google's values and brand guidelines.




Google Careers 

Skills:

  • Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts in a friendly and approachable manner.
  • Active listening skills to effectively understand user concerns and provide tailored solutions.
  • Strong problem-solving abilities to identify the root cause of issues and implement effective resolutions.
  • Proficiency in using customer relationship management (CRM) tools and Google internal systems.
  • Ability to multitask, prioritize effectively, and manage time efficiently in a fast-paced environment.
  • Adaptability and willingness to learn new technologies and Google products continuously.
Important Links

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Date posted
December 27, 2023
Valid through
August 31, 2024
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Position: Google Recruitment 2023-24 - Free Job Alert - Customer Care Associate Post

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