Flipkart Recruitment 2023

As a Customer Success Manager at Flipkart, you will play a critical role in ensuring our customers have a positive and rewarding experience. You will be responsible for managing a portfolio of accounts, proactively identifying customer needs, and providing solutions that help them achieve their goals. You will also be responsible for onboarding new customers, educating them on Flipkart's products and services, and building long-term relationships.

Flipkart Careers

Responsibilities

• Manage a portfolio of assigned customer accounts and ensure their satisfaction with Flipkart's products and services.
• Proactively identify and address customer needs and concerns.
• Develop and implement customized solutions to help customers achieve their business objectives.
• Provide ongoing support and guidance to customers, including product training and troubleshooting assistance.
• Track and analyze customer data to identify trends and areas for improvement.
• Develop and maintain strong relationships with key decision-makers within customer accounts.
• Contribute to the development and improvement of Flipkart's customer success strategy.