Position title
Flipkart Recruitment 2023 - Job Alert - Client Service Specialist Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD18,000 Per month
Qualifications

12th pass/Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Flipkart's customers. The ideal candidate will have a strong understanding of customer service principles and be able to resolve customer issues in a timely and efficient manner.




Responsibilities:

  • Answer customer queries via phone, email, and chat
  • Resolve customer issues in a timely and efficient manner
  • Escalate customer issues to the appropriate team as needed
  • Provide feedback to the team on customer feedback




Skills:

  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently and as part of a team
  • Ability to meet deadlines and work under pressure
  • Ability to maintain confidentiality

Qualifications:

  • Bachelor's degree in business administration, marketing, or a related field
  • 3+ years of experience in customer success or a related field
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple priorities and meet deadlines
  • Customer-oriented and results-driven
Important Links

Find the Link in Apply Now Button



Date posted
September 8, 2023
Valid through
December 31, 2023
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Position: Flipkart Recruitment 2023 - Job Alert - Client Service Specialist Post

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