Flipkart Recruitment 2023-24

Flipkart, India's leading e-commerce giant, is searching for passionate and customer-centric individuals to join our team as Concierges in our 2024 Recruitment Drive. This is your chance to be the VIP access to Flipkart's world, ensuring our most valued customers receive exceptional service and exclusive experiences.

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Responsibilities

• Personal Shopper Extraordinaire: Understand customer preferences and curate personalized recommendations, helping them discover hidden gems and exclusive offers on Flipkart.
• Problem-solving Hero: Proactively address customer inquiries and concerns regarding orders, returns, and other Flipkart services, exceeding expectations with your swift and helpful solutions.
• Exclusive Event Guru: Manage invitations and arrangements for VIP customers attending exclusive Flipkart events, ensuring a seamless and memorable experience.
• Feedback Champion: Gather valuable feedback from customers and proactively escalate issues to improve the Flipkart experience for all.
• Tech-Savvy Concierge: Utilize customer relationship management tools and internal platforms to efficiently manage interactions and track customer satisfaction.