Flipkart Recruitment 2024

At Flipkart, we're committed to providing our customers with an exceptional shopping experience. Our Help Desk Analysts play a vital role in achieving this goal by serving as the first point of contact for customer inquiries and concerns.

Flipkart Careers

Responsibilities:

• Respond to customer queries via phone, email, and chat in a timely and professional manner.
• Troubleshoot a wide range of customer issues related to orders, accounts, payments, and deliveries.
• Research and provide accurate and clear resolution steps to customer problems.

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Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical skills.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Proficient in computer skills including MS Office Suite and internet navigation.

   

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