Position title
Emami Recruitment 2024 - Vacancy Job Alert - Customer Care Executive Post
Job Location
India
Remote work from: India
Base Salary
USD10,200-USD18,600 Per month
Qualifications
12th pass/ Graduation
Employment Type
Full-time
Description
Emami Recruitment 2024
We are looking for enthusiastic and customer-oriented Customer Care Executives to join our growing team. In this role, you will be the voice of Emami, responsible for addressing customer inquiries, resolving issues, and providing exceptional customer service.
Responsibilities:
- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate information about Emami products, services, and policies.
- Resolve customer issues promptly and efficiently.
- Follow up with customers to ensure their satisfaction.
- Maintain detailed records of customer interactions.
- Adhere to Emami's customer service standards and best practices. *Contribute to the continuous improvement of customer service processes.
Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Positive attitude and a passion for providing excellent customer service.
- Proficient in computer skills and Microsoft Office Suite.
- Ability to work in a fast-paced and dynamic environment.
- Fluency in English (both written and spoken) is mandatory.
- Bachelor's degree in any discipline (preferred)
Hiring organization
Date posted
December 13, 2023
Valid through
March 31, 2024
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