DTDC Recruitment 2024

As a Data Analysis Assistant at DTDC, you'll be the data detective behind the scenes, unearthing hidden patterns and trends in delivery data. You'll play a crucial role in optimizing operations, improving efficiency, and ensuring every package reaches its destination with speed and precision.

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Responsibilities

• Become the data whisperer: Collect, analyze, and interpret data from various sources (delivery times, customer feedback, network performance) to uncover valuable insights.
• Transform numbers into narratives: Create compelling reports and presentations that translate complex data into actionable recommendations for operational improvements.
• Identify trends and patterns: Analyze delivery trends, predict potential bottlenecks, and suggest proactive solutions to ensure smooth operations.
• Dive deep into customer data: Analyze customer feedback and satisfaction metrics to identify areas for improvement and enhance the customer experience.
• Collaborate with the team: Work closely with operational teams, product managers, and other stakeholders to translate data insights into actionable strategies.

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Skills

• Bachelor's degree in Statistics, Mathematics, Economics, or a related field (preferred).
• Strong analytical skills and the ability to interpret complex data sets.
• Proficiency in data analysis tools and techniques (Microsoft Excel, SQL, Python preferred).
• Excellent communication and presentation skills, with the ability to translate data into clear and concise insights for diverse audiences.
• Detail-oriented and a problem-solver with the ability to identify and troubleshoot operational inefficiencies.
• Adaptability and willingness to learn new skills and technologies.